{"id":40,"date":"2026-09-27T17:28:50","date_gmt":"2026-09-27T17:28:50","guid":{"rendered":"https:\/\/staynexus.pluginpros.co\/?page_id=40"},"modified":"2026-09-27T17:28:50","modified_gmt":"2026-09-27T17:28:50","slug":"support","status":"publish","type":"page","link":"https:\/\/staynexus.pluginpros.co\/?page_id=40","title":{"rendered":"Support"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull sn-page-hero has-sand-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-82fbb045 wp-block-group-is-layout-constrained\">\n<p class=\"sn-eyebrow wp-block-paragraph\">Support<\/p>\n\n\n\n<h1 class=\"wp-block-heading sn-page-hero__title\">Support &amp; help center<\/h1>\n\n\n\n<p class=\"sn-page-hero__text has-muted-color has-text-color wp-block-paragraph\">Questions about bookings, payments, or your stay? Start here.<\/p>\n\n\n<\/div>\n\n<div class=\"wp-block-group alignfull sn-features has-sand-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-82fbb045 wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center sn-section-title\">How can we help?<\/h2>\n\n\n\n<div class=\"wp-block-columns sn-features__grid is-layout-flex wp-container-core-columns-is-layout-f56f613f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column sn-feature is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"sn-feature__num wp-block-paragraph\">01<\/p>\n\n\n\n<h3 class=\"wp-block-heading sn-feature__title\">Reservations<\/h3>\n\n\n\n<p class=\"has-muted-color has-text-color wp-block-paragraph\">Change dates, review confirmation details, or start a new search.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column sn-feature is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"sn-feature__num wp-block-paragraph\">02<\/p>\n\n\n\n<h3 class=\"wp-block-heading sn-feature__title\">Payments<\/h3>\n\n\n\n<p class=\"has-muted-color has-text-color wp-block-paragraph\">Card checkout, bank transfer instructions, or pay at the hotel.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column sn-feature is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"sn-feature__num wp-block-paragraph\">03<\/p>\n\n\n\n<h3 class=\"wp-block-heading sn-feature__title\">Property help<\/h3>\n\n\n\n<p class=\"has-muted-color has-text-color wp-block-paragraph\">Amenities, arrival tips, and room questions before you check in.<\/p>\n<\/div>\n\n\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull sn-faq has-global-padding is-layout-constrained wp-container-core-group-is-layout-8e4f86a6 wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center sn-section-title\">Frequently asked questions<\/h2>\n\n\n\n<details class=\"wp-block-details sn-faq__item is-layout-flow wp-block-details-is-layout-flow\"><summary>How do I search for a room?<\/summary>\n<p class=\"has-muted-color has-text-color wp-block-paragraph\">Choose check-in and check-out dates in the booking panel, then pick a room type with availability.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details sn-faq__item is-layout-flow wp-block-details-is-layout-flow\"><summary>Do I need an account to book?<\/summary>\n<p class=\"has-muted-color has-text-color wp-block-paragraph\">No. Your name, email, and payment preference are enough to reserve.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details sn-faq__item is-layout-flow wp-block-details-is-layout-flow\"><summary>Can I pay later?<\/summary>\n<p class=\"has-muted-color has-text-color wp-block-paragraph\">Yes, when the hotel offers pay-at-hotel or bank transfer.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details sn-faq__item is-layout-flow wp-block-details-is-layout-flow\"><summary>Can I change my dates?<\/summary>\n<p class=\"has-muted-color has-text-color wp-block-paragraph\">Contact the front desk with your confirmation number and we will check availability for you.<\/p>\n<\/details>\n\n\n<\/div>\n\n<div class=\"wp-block-group alignfull sn-story has-global-padding is-layout-constrained wp-container-core-group-is-layout-82fbb045 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center sn-story__grid is-layout-flex wp-container-core-columns-is-layout-f56f613f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large sn-story__image\"><img decoding=\"async\" src=\"https:\/\/staynexus.pluginpros.co\/wp-content\/themes\/staynexus\/assets\/images\/hero-coast.jpg\" alt=\"Pool and palm trees at sunset\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Still need a person?<\/h2>\n\n\n\n<p class=\"sn-story__text has-muted-color has-text-color wp-block-paragraph\">Our front desk is happy to help with special requests, arrival times, and anything else you need before your stay.<\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Support Support &amp; help center Questions about bookings, payments, or your stay? Start here. How can we help? 01 Reservations Change dates, review confirmation details, or start a new search. 02 Payments Card checkout, bank transfer instructions, or pay at the hotel. 03 Property help Amenities, arrival tips, and room questions before you check in. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-40","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/staynexus.pluginpros.co\/index.php?rest_route=\/wp\/v2\/pages\/40","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staynexus.pluginpros.co\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staynexus.pluginpros.co\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staynexus.pluginpros.co\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/staynexus.pluginpros.co\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=40"}],"version-history":[{"count":0,"href":"https:\/\/staynexus.pluginpros.co\/index.php?rest_route=\/wp\/v2\/pages\/40\/revisions"}],"wp:attachment":[{"href":"https:\/\/staynexus.pluginpros.co\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=40"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}